Privacy Policy

Neetu Designer Studio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit neetustudio.com, contact us, book an appointment, make an enquiry, or submit your information through our online forms and advertising platforms such as Meta/Facebook and Instagram.

1. Information We Collect

We may collect the following information when you interact with us:

Name
Phone number
Email address
City/location
Information about your outfit requirements
Preferred occasion, such as bridal, engagement, reception, festive or party wear
Approximate budget, if provided
Appointment or enquiry details
Information you voluntarily provide through our website, forms, WhatsApp, phone calls, or social media

We may also automatically collect certain technical information such as browser type, device information, IP address, and website usage information through cookies and similar technologies.

2. Information Collected Through Meta Lead Ads

If you submit a lead form through Facebook or Instagram, we may receive the information you provide in that form, such as your name, phone number, city, outfit requirements, occasion, and budget range.

We use this information to:

Contact you regarding your enquiry
Provide information about our bridal and designer collections
Schedule appointments or consultations
Understand your requirements and recommend suitable products
Respond to your questions and requests

Your information is not sold or rented to third parties for their independent marketing purposes.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests
Contact you by phone, WhatsApp, SMS, or email
Process appointments and orders
Provide customer support
Share relevant product or collection information
Improve our website, services, products, and customer experience
Conduct marketing and advertising activities where permitted by applicable law
Prevent fraud, misuse, or unauthorized activity

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and provide relevant advertising.

Third-party platforms such as Meta may use cookies or similar technologies in accordance with their own privacy policies.

5. Sharing of Information

We may share your information with trusted service providers who help us operate our business, website, communications, advertising, payment processing, delivery, or customer-support services.

We may also disclose information when required by law, legal process, governmental authorities, or to protect our rights, customers, or business.

We do not sell your personal information.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and improving our services.

8. Your Choices and Rights

You may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, where applicable
Withdraw your consent to receive marketing communications
Ask questions about how your information is being used

Some information may need to be retained where required by law or for legitimate business purposes.

9. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites or services, including social media platforms and payment or communication services.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our services are not specifically directed toward children under the age of 18. We do not knowingly collect personal information from children for marketing purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Neetu Designer Studio
A/2, Nilkanth Co. Op. Hou. Soc. Ltd.,
Subhash Chowk, Gurukul Road,
Memnagar, Ahmedabad – 380052, Gujarat, India

Phone: +91 73899 9459
Email: info.neetudesignerstudio@gmail.com
Website: neetustudio.com

By using our website or submitting your information through our enquiry or lead forms, you acknowledge that you have read and understood this Privacy Policy.